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AI consultant for small business: what one does, and when to hire one

Michele Caddeo ·

An AI consultant for a small business finds the job your team redoes by hand every week, such as a quote or a technical answer, and hands it to AI using your own price list and documents. Small firms are early: in the US Census Bureau’s survey, fewer than 20% of firms with four or fewer employees reported using AI. Start with one job, test it on real cases, and keep a person checking the output.

Source: US Census Bureau, Business Trends and Outlook Survey, May 2026

Office time gets lost in the same places: a quote rebuilt from scratch, the technical question answered for the tenth time, invoice figures copied into the accounts system. As an AI consultant I start there, and leave you a tool that prepares that work for you.

A quote configurator on a website fills in, adds up the price list line by line and shows “Quote ready”.
Your price list stays yours: the tool drafts the quote, you check it and send it.

Are small businesses already using AI?

Fewer than you’d think, which is why starting now still counts.

US businesses

AI use is growing, and small firms are behind

17% to 20%

of US businesses used AI between December 2025 and May 2026

Under 20%

of firms with four or fewer employees reported using AI

US Census Bureau, Business Trends and Outlook Survey, May 2026.

Source: US Census Bureau. The survey asks whether a business used AI in any business function in the past two weeks.

What does an AI consultant actually do?

Shows you where AI saves hours and where it’s better to leave things as they are. Some stop there, with a report. I go a step further: I build the tool, we test it together, and I hand it over working.

Where I start most often

Four jobs that come back every week

Quotes

From your price list

Built from your price list, with the total already worked out.

Technical answers

From your manuals

Taken from your manuals, with the page they come from.

Orders and invoices

From PDFs

Read from PDFs and moved into the spreadsheet or the accounts system.

Email

Sorted

Each message sent to the right person.

How each one works is on the AI tools page.

Should you hire an AI consultant, or start with one process?

Both: hire someone to do one process properly. A broad AI strategy for a team of eight is usually a document nobody opens. One job that runs every week shows what works in your business, with your data.

Two kinds of consultant

Advice, or a tool that works on Monday

Advice only

A report

Where AI could help, and which tools to look at.

  • Sì: A map of opportunities
  • No: A tool built on your files
  • No: Tested by your team on real cases
  • No: Looked after once it runs

Advice and delivery

A working tool

One job handed to AI, end to end.

  • Sì: A map of opportunities
  • Sì: A tool built on your files
  • Sì: Tested by your team on real cases
  • Sì: Looked after once it runs, if you want
Ask any consultant which of the two you’re paying for, and get it written in the quote.

How does the first project work?

It starts with the brief. You write the job that comes back every week and which files you use for it today, even just the name of the program. We go through it on a video call, with the real work on screen.

Then I build a first version you open in your browser. The people who do the job by hand today test it on real cases, and wherever it gets something wrong it’s fixed before the full version. The tool prepares, a person checks: nothing goes to a customer before someone has looked at it.

PV Forge, Quote configurator
PV Forge, a personal project for people selling solar panel lines: the salesperson builds the panel layer by layer, with prices and specs linked, and prints the offer and business plan mid-meeting. The work page →

The same pattern works with your price list: the items change, the principle stays.

What does an AI consultant cost?

It depends on what you get at the end. Day rates buy advice; a project price buys a tool. Before you compare offers, ask each one what you’ll have in your hands when it ends.

My AI tools cost €500 to €6,000, no VAT added. The price depends on how many of your systems the tool connects to, such as the price list, the PDFs and the accounts system, and whether you want me to look after it over time. You can have the full quote whenever you like.

The PV Forge quote configurator open on a screen.

Fixed-price prototype

See the tool work before you decide

A first screen of the tool, working on your real files, to open in your browser. €450, no VAT added, taken off the quote in full if we go ahead within 60 days.

See the prototype

What should you ask before you hire one?

  • What will I have at the end? A report, or a tool my team uses.
  • Which job do we start with, and why that one?
  • Which data does it use, and where do they stay? Get the answer in writing.
  • Who checks the output before it reaches a customer?
  • Who looks after it when a price or a file changes?

AI also makes images and ads. For two solar installers I made ads, carousels and reels with AI from one photo of their work, and three AI video ads for a mattress. Both are spec work, not commissioned. If that’s your interest, read the guide to the AI advertising agency.

Questions

Other questions.

Do I need a big company to use AI?
No. You start with one job, with the files you already have. When the first one works, you move to the next.
Does my company’s data end up online?
Which data the tool uses and where they stay is agreed at the start, in writing. If you like, we sign a non-disclosure agreement before you share anything.
Do I have to learn ChatGPT or other programs?
No. The tool works with your files and your habits, and you get the result to check. Choosing the AI model for the job is the consultant’s work.
How much does an AI consultant cost?
It depends on whether you pay for advice or for a working tool. My AI tools cost €500 to €6,000, no VAT added, depending on how many of your systems they connect to. A fixed-price prototype comes first if you want to see it working.

Work

Some of my work on this.

Which job takes the most hours?

Tell me in the brief, even in two lines. I’ll write back how I’d hand it to AI in your business.

Michele Caddeo, web designer and video maker in Schio (Vicenza), Italy. About me →